Refund and Returns Policy

Briefly explain the purpose of your policy and reassure customers of your commitment to their satisfaction.

Detail the conditions under which a customer may request a refund, such as unused items returned within a certain timeframe.

Outline the steps customers need to follow to initiate a refund, including any forms or information required.

Specify how long customers can expect to wait for their refund to be processed once the returned item is received.

Explain if and how customers can exchange items for a different size, color, or product.

Describe how you handle returns for items that are damaged or defective upon arrival.

List any items that are not eligible for refunds, such as personalized or custom-made products.

Clarify who is responsible for covering the cost of return shipping, if applicable.

Provide clear contact details for customers to reach out with refund requests or questions.

Reserve the right to update or modify your refund and returns policy and communicate any changes to customers.